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Frameless Shower Warranty

PAYMENT TERMS:

A 50% deposit is required at the time of order and the balance is due before or on the day of completion.

If you will not be present at the time of installation, payment arrangements need to be made before work will be performed. We accept cash, checks, and most major credit cards.

What is covered:

  • We guarantee our shower enclosures to be free from defects in material and workmanship. Any claims for minor imperfections in the glass must be submitted within 72 hours from the day of installation.
  • This warranty covers the original purchaser, is not transferrable, and terminates upon the sale of the home/business where it has been installed.
  • We will repair or replace any faulty glass and hardware at no additional charge for up to 3 years from the date of installation.
  • We will provide service for leaking, sagging, seals, and sweeps for one year from the date of installation.
  • Warranties become effective after the final payment is received. Proof of purchase is required.

What is not covered:

  • Breakage of glass, scratches, chips, water spots, mineral build up, mold and mildew, or any other defects to the glass or hardware that occurs after installation.
  • Product build up, water spots, mold or mildew or corrosion of glass due to improper use or lack of cleaning products and or absence of regular use of a squeegee.
  • Acts of nature including fire, flood, or earthquake
  • Damage caused through faulty design of the residence or business, careless handling, alteration, misuse, or misapplication This includes, but is not limited to, faulty design of shower walls, tile, curbs, sills, leaking caused by improper sill pitch, using towel bars or handles as grab bars, or installations beyond the recommendations of the manufacturer.

NOTES:

UBG&M shower enclosures are designed to withstand leaking under normal shower conditions. Please remember that no shower is watertight.
The smaller your shower and/or the closer your shower head is to any moving parts like doors, the greater the chance that water will find its way out. Also, if your sill or curb is not pitched inward sufficiently it will not drain water properly and as such UBG&M cannot guarantee that water will not leak from under your door.
Shower heads and body sprays should never be placed facing the door of the shower.
Excessive water pressure or shower sprays directed towards the door or opening, incorrect sill pitch, or any other installations beyond the recommendations of the manufacturer do not represent normal shower conditions and can result in leaks and are not covered under the warranty.

  • Do not use towel bars and handles as grab bars.  They are not designed for this purpose and will not support your weight.
  • Vinyls and sweeps periodically will need to be replaced.  After the warranty period you can purchase these through us and easily install them yourself or if you prefer, we can provide this service to you at an additional service charge.

Warranties become effective upon final payment.
ShowerGuard Glass and EnduroShield Glass Coating must be registered at the time of installation.